GoGrocery Privacy Policy

Effective Date: 03-05-2025

GoGrocery ("we," "our," or "us") is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your data when you use our website, mobile application, and related services (collectively referred to as the "Services"). By accessing or using GoGrocery, you consent to the practices described in this Privacy Policy.

1. Information We Collect

We collect various types of information to provide and improve our Services, including:

a. Personal Information:

• Name
• Email address
• Phone number
• Delivery address
• Payment details (processed securely by third-party payment gateways)

b. Non-Personal Information:

• Browser type
• IP address
• Device information
• Usage data (such as browsing behavior, page visits, and interactions)

c. Cookies and Tracking Technologies:

We use cookies and similar tracking technologies to enhance user experience, analyze trends, and improve our Services. You can manage cookie preferences through your browser settings.

2. How We Use Your Information

We use the information collected for the following purposes:

• To process orders, payments, and deliveries
• To improve and personalize your shopping experience
• To send order updates, promotions, and service-related communications
• To analyze user behavior and enhance website performance
• To prevent fraud, ensure security, and comply with legal obligations

3. How We Share Your Information

We do not sell or rent your personal information. However, we may share your data with:

• Service Providers: Third-party vendors for payment processing, delivery services, and customer support
• Legal Authorities: When required by law or to protect our legal rights
• Business Transfers: In the event of a merger, acquisition, or sale of assets

4. Data Security

We implement industry-standard security measures to protect your personal data from unauthorized access, alteration, or disclosure. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

5. Your Rights and Choices

You have the right to:

• Access, update, or delete your personal information
• Opt-out of marketing emails and promotional messages
• Request data portability or restriction of processing
• Manage cookie preferences through your browser settings

6. Third-Party Links

Our Services may contain links to third-party websites. We are not responsible for their privacy practices, and we encourage you to review their policies before sharing personal information.

7. Children's Privacy

GoGrocery is not intended for children under 13 years of age. We do not knowingly collect personal information from children. If we become aware of such data collection, we will take immediate steps to delete it.

8. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will notify you of any significant updates by posting the revised policy on our website.

9. Contact Us

If you have any questions about this Privacy Policy or your personal data, please contact us at:

By using GoGrocery, you agree to this Privacy Policy and our Terms of Service. We appreciate your trust in us and are committed to protecting your privacy.